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General

← Knowledge Base

  1. What browsers do you support?

  2. Is FileTime free of charge?

  3. What are the system requirements for efiling?

  4. How to download a copy of the file marked document from FileTime

  5. How to Update Your Email Address

  6. Why am I not receiving my eFiling notification emails?

  7. Searching, Sorting, Customizing, and Navigating in FileTime

  8. Are Case Parties Required?

  9. Clear Your Browser Cookies

  10. Clear Your Browser's Cache

  11. How to eFile a request for a copy of a case document?

  12. How do I view case documents?

  13. What forms needed for pro se divorce filing?

  14. Why am I being charged twice for a filing?

  15. FileTime didn't make my document text-searchable

  16. Can I generate an end-of-case billing report?

  17. Extend the Inactivity Logout time?

  18. View Alerts in FileTime about failed Filings and eServices

  19. Can I eFile an easement?

  20. eFiling Fees Explained

  21. ALL - Why does the website indicate it is going to charge me a "service fee" even though I'm not selecting for my filing to be eServed?

  22. ALL - Can I pay for my filing with a credit card over the phone?

  23. ALL - I don't have one of the approved types of credit card. What should I do?

  24. ALL - Will my credit card be charged for a filing that was rejected/returned for correction or cancelled?

  25. Reduce the number of eFiling notification emails you receive

  26. How Do I Change My Password?

  27. How many attempts does your fax service make

  28. Can't add new fax service recipients

  29. New User Activation (not Firm Admin)

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